We Salute Our Essential Workers

Throughout the COVID-19 pandemic, certain categories of professionals have been designated “essential workers” for their role in maintaining the health and safety of the community. While most of our classified staff, faculty, and administrators work from home, these employees still come to work to keep campuses, buildings and technology running smoothly to support the District’s educational mission. With three college campuses and the District Office to support, and with the complexities of intensive sanitization and safety procedures, these teams are more essential than ever.

Facilities
The District Facilities team continues to work full time during the pandemic. Every classroom, lab, hallway, staircase, door handle and elevator associated with a face-to-face class must be sanitized every day in order to keep people safe. Approximately 85 groundskeepers, engineers and custodians are onsite every day.  Three facilities managers and three custodial supervisors, and a project coordinator oversee these operations. 

Prior to the pandemic, the Facilities custodians had already been certified hospital-grade cleaning and disinfecting techniques by the Cleaning Management Institute. They have kept up to speed on Coronavirus sanitization techniques by participating in workshops through the Global Biorisk Advisory Council (GBAC). Teams also now use a specialized Clorox 360 electrostatic disinfecting machine.

The team also continues to maintain District physical assets, monitoring central boiler and chiller plants, monitoring critical life safety and building systems, and performing regular grounds keeping. 

Information Technology Services  
With most employees working remotely, and nearly all classes being taught online, technology is more important than ever. A team of 30 information technology professionals is on campus every day to support the District’s networks infrastructure, learning management systems, databases, business and records systems, communications systems, websites, and equipment. The team provides remote technical support for employees working from home, loans laptops and other equipment to employees and students, and has built the infrastructure to offer free Wi-Fi for students in the college parking lots.

Public Safety
The pandemic and its restrictions make safety, security, and controlling campus access of paramount importance. Access to the campuses and their buildings must be protected in order to offer food and technology distributions, face-to-face classes, and other high-priority campus operations. A team of 37 Public Safety employees makes this possible, working round-the-clock onsite at the three campuses.

Public Safety added six temporary employees to assist with staffing the campus access points, where people are screened for entry to the campuses. These employees work outside in summer heat, winter cold, rain and smoke, and have become experts at safely contacting and communicating with hundreds of people at our access points.

A grateful community member brought flowers to Officer Zorie Gomez, in appreciation of Officer Gomez’ cheerful and helpful disposition every week at the entrance of the District Emergency Food Distribution event.
A grateful community member brought flowers to Officer Zorie Gomez, in appreciation of Officer Gomez’ cheerful and helpful disposition every week at the entrance of the District Emergency Food Distribution event.

Public Safety has assigned several employees to assist with the facilitation of every food distribution event at Skyline and CSM since they began. Officers also assist with other campus operations like technology distributions and flu shot clinics.  

The Public Safety emergency manager and emergency management coordinator have taken a lead role in the startup and ongoing work of the District’s Emergency Operations Center.

For Students: How to change your grading options this semester

We are more than halfway through the Fall 2020 semester and would like to remind you that you have the ability to change grading options on courses until the last day of the course. You can use WebSMART to do the following:

  • Withdraw from a course with an “EW-Excused Withdrawal”
  • Change the Grading Option from Letter Grade to Pass/No Pass or Vice Versa

To determine how these options will affect your educational goal, financial aid, and/or transfer status, please meet with a counselor BEFORE making any change.

Keep in mind that we are not giving “F” grades for Fall 2020, due to the extraordinary hardship students are facing during the COVID-19 pandemic. Instread, anyone not passing a class will receive an “NP” grade, which does not have an impact on your GPA.

Please be aware that these options will be available up to the last day of instruction for the class, before the week of final exams. You can find the last date for your specific course on WebSchedule by clicking on the course and scrolling down to “critical dates for this course.”  You can also locate the specific dates for your course on WebSMART by going into the Student Services tab and under Registration. Your schedule will appear with the Important Dates.

You also have up to a year after the course ends to request a withdrawal: just fill out the online request form and send to your college Admissions & Records office.

Thank you,
Admissions and Records

Contact Us:
Cañada College Counseling Center
College of San Mateo Counseling Center
Skyline College Counseling Center

Or visit the Virtual Campus

Free Drive-Up Wi-Fi Now Available for SMCCCD Students

The San Mateo County Community College District now offers free Wi-Fi access for students at all three campuses. The new “Drive-Up Wi-Fi” service allows students to park in a specially designated parking lot on the campus of their choice, where they can access Wi-Fi to attend online classes or do schoolwork.

The program was made possible by an all-District team of staff and administrators who have been working to design a system that provides convenient student Wi-Fi access while maintaining District health and safety requirements during the pandemic.

Reservations are required. Students can pick the campus most convenient to them, fill out the Eventbrite reservation form, print or download their Eventbrite ticket, and follow the instructions. Restrooms are available. Students have in/out privileges for the Drive-Up Wi-Fi lot between 6am – 8pm.

Drive-Up Wi-Fi Website/Reservations

Student Drive-Up Wi-Fi Hours
Cañada College:
Monday – Friday, 6 am – 8 pm

College of San Mateo:
Monday – Saturday (except Fridays), 6 am – 8 pm

Skyline College:
Monday – Friday (except Wednesdays), 6 am – 8 pm

Student Drive-Up Wi-Fi Rules

  • Review COVID-19 symptoms and stay home if you are sick 
  • Make a reservation on Eventbrite and bring your ticket to campus
  • Check in at the Public Safety Access Point
  • Drive to the Wi-Fi lot and park in any space with a GREEN cone
  • Only members of the same household in each vehicle
  • All vehicle occupants must remain in the vehicle except to use restrooms
  • Read and follow all rules on your Eventbrite ticket
  • Abide by the Student Code of Ethics

For more information, please see the District Drive-Up Wi-Fi website.  

San Mateo County Community College District Courses Remain Mainly Online for Spring 2021 Term

The three colleges of the San Mateo County Community College District – Cañada College, College of San Mateo and Skyline College – will continue to hold courses in online and distance education modalities, as well as provide most student services remotely, through the end of the Spring 2021 semester. The San Mateo County Community College District Board of Trustees formally ratified the decision in their meeting on Sept. 23.

“The COVID-19 pandemic continues to disrupt higher education along with every other sector,” said SMCCCD Chancellor Mike Claire. “This decision allows our employees to plan ahead for a successful spring semester, and it lets students know what to expect. Staying online is the best way to keep our students, faculty, and staff healthy and safe.”

The Board’s decision was based on the recommendation of the Chancellor and supported by a recommendation from the District Academic Senate. Faculty, staff and students have expressed a need to have as much time as possible to plan for the spring term.

Most employees will also continue to work remotely through May 2021.

In-person instruction will continue for certain essential infrastructure sectors–healthcare, emergency services, and transportation fields, as well as critical STEM labs in key transfer areas, and to meet licensing requirements for career education programs–in order to train first responders and healthcare workers to address urgent community needs and to provide direct pathways to employment. Due to criteria set by the State that include requirements for social distancing, classroom/lab sanitization procedures, and other health precautions, the number of people at SMCCCD campuses will be kept at a minimum.

During summer 2020, Colleges provided a massive professional development program to train instructors in online education. Approximately 600 college faculty participated, as well as dual enrollment faculty, faculty instructors, and other support staff. The training program was supported by more than $1.4 million in Federal CARES Act funding as well as District funds.

The District has launched a number of programs to help students cope with the ongoing crisis. Drive-Up WiFi service is available six days a week to help students attend online classes and complete their schoolwork. In a partnership with Second Harvest of Silicon Valley, the District now offers free food distribution on Wednesdays at Skyline College, and Fridays at College of San Mateo. The District is distributing more than $4.2 million in federal CARES Act funding to students to assist with financial challenges. The three Colleges have been distributing loaner Chromebooks, WiFi hotspots and other supplies to students. Healthcare services are available via telemedicine free of charge to students.

FREE Drive-Up Flu Shot Clinics for Students and Employees

In collaboration with SMCCCD District Nurses, San Mateo County Health is offering free flu shots for SMCCCD students, faculty, and staff. If you work or take classes at Cañada College, College of San Mateo, or Skyline College, you can get a free flu shot on Nov. 18, Dec. 2, and Dec. 9. See covid-19.smccd.edu/flushots for details.

San Mateo County Community College District Food Insecurity Program Expands to Skyline College

More than 19,000 Families Have Received Food To Date

The San Mateo County Community College District Emergency Food Distribution has added a second location at Skyline College to its weekly services. The program launched on Wednesday, September 2.

The CSM food distribution has served more than 19,000 families since it began on April 3. With Second Harvest locations in the Bay Area running at full capacity, there was a need for additional locations. Skyline College’s SparkPoint Center partnered with Second Harvest to establish the new program.

The weekly Emergency Food Distribution Schedule is now:

Skyline College
Wednesdays, 11am – 1pm
Enter campus via Skyline Drive

College of San Mateo
Fridays, 11am – 1pm
Enter campus via West Hillsdale Blvd

The SMCCCD District Emergency Food Distribution continues to provide a critical basic need for the community during the COVID-19 crisis, helping to offset the effects of unemployment and school closures. The program has made a significant impact since starting in April:  

  • 19,100 families served
  • 754,540 pounds of food distributed
  • $1.13 million in groceries costs offset for families

Food boxes are supplied through a partnership with Second Harvest of Silicon Valley. Each family receives a 39-pound box of food worth about $60. The food distribution is open to the public and serves a large number of college students as well as community members.

Prior to the pandemic, Second Harvest of Silicon Valley was already providing food to about 260,000 people per month in the Bay Area. By June, that number skyrocketed to more than 500,000 people per month. The demand has remained at that level and is expected to continue for another 12-18 months. 

Other SMCCCD Food Distribution Programs
In addition, the District purchases and mails Safeway food cards, each worth $75-150, to about 800 food-insecure students each month. Since March, the district has sent more than 4,800 Safeway cards worth $467,000 to students who need food.

The San Mateo County Community Colleges Foundation has set up an emergency fund to support these efforts as well as emergency scholarships and other student needs. Please visit foundation.smccd.edu to support our local students.

View our story on YouTube

Visit Second Harvest of Silicon Valley

Summer request Form for Student Technology Needs

Do you know of a student who will need to borrow a Chromebook or other technology for summer term? Please share this Summer Technology Request form with colleagues or students so that we can get students what they need for summer classes.  Students may fill out the form directly, or faculty/staff may make a request for them. Thank you for helping to get the word out! 

Graduates Will Receive Congratulatory Email Messages, Celebration Materials

Cañada College, College of San Mateo, and Skyline College will be emailing the Class of 2020 a virtual congratulations package. Having postponed commencement exercises until it is safe for mass gatherings, we will want to congratulate all the District’s graduates. Each graduate will receive:

  • Congratulations video from the college president in full regalia
  • Downloadable/printable lawn sign and social media filters 
  • Grads will be encouraged to post a photo on social media, which we will feed into a commencement photo grid “live feed” on college commencement pages 
  • Reminder that they will be invited to participate in a ceremony in the future, once gatherings are safe 

The District will also run a two-page congratulations ad in the San Mateo Daily Journal, listing the name of each graduate. Congratulations messages will go out soon!

Zoom Updates – May 22, 2020

Zoom has added even more security features and ability for meeting organizers to maintain control, in software client 5.0.  Please be sure to update to Zoom’s latest release to take advantage of these new features, and be prepared for transition to higher end encryption starting May 30. The 5.0 update includes:

Consent for unmute: When a meeting host has muted a participant, they can no longer unmute that person without their consent. That participant will now receive a prompt asking for consent to be unmuted. Note: With this feature, the option for hosts to Unmute All participants at once has been removed, but will return in a later release.

New audio for Waiting Rooms: We’ve created a specific audio chime for when someone hits the Waiting Room, so hosts are aware that they’re there. You can also enable the “Play sound when participants join or leave” feature to hear alerts when participants are coming and going.

Meeting information during screen share: Participants can now access meeting information, such as meeting ID, when sharing their screen. Find it under “More” in the meeting controls.

Multiple login restrictions: For meetings that require registration, hosts can choose whether to allow participants to join from multiple devices. This is available under Registration Options of the meeting details section in the web portal.