MESSAGE TO STUDENTS FROM CHIEF TECHNOLOGY OFFICER DAMAN GREWAL

Over the weekend, the San Mateo County Community College District began an update process to our various technology systems in order to increase efficiency and ensure greater data security .  As you might have encountered, the SMCCCD WebSMART system is still going through the update process that is taking longer than anticipated.  As a result, students have not been able to complete various functions in the system, such as registering, adding, dropping, and paying for courses.

As the District gears up for the start of the fall semester, we realize the stress the system delay may have caused, and the District IT team is addressing the issue as quickly as possible.   Please be assured that your student data remains secure.

In order to restore access into WebSMART as quickly as possible, the SMCCCD has created a direct access process.

Within the next few hours, you will receive two emails regarding accessing your WebSMART account. 

• The first email will contain a weblink to the WebSMART portal and your Student ID # (G#). 

• The second email will contain a randomly generated PIN to access the system.  Please utilize these credentials to access WebSMART during this transitional time.  Please DO NOT share your PIN with anyone.

The District will inform you when you can resume using the WebSMART link in the OneLogin Student Portal.  NOTE:  All other systems including the Student Success Link (SSL), Canvas, Library Databases, Google Suite and Zoom are still able to be accessed through the OneLogin Student Portal.  We appreciate your patience as the District completes this WebSMART update, and we will provide you with additional information as it becomes available.